Losing your passport in Portugal can feel overwhelming, but with the right steps, you can get back on track quickly.
Report the Loss or Theft
If your passport is lost or stolen, go to the nearest police station (delegacia de polícia) and file an official report (boletim de ocorrência).
You will receive a written declaration, which is required by embassies to issue a replacement document and helps prevent identity misuse.
Contact Your Embassy or Consulate in Portugal
Reach out to your home country’s embassy or consulate—most are in Lisbon or Porto. You’ll likely need the below checklist 📄
- Police report
- Copy or photo of lost passport (if available)
- Other valid ID (driver’s license, national ID)
- Passport-size photos
- Proof of travel (flight ticket, booking, etc.)
- Residence permit (if you’re a resident)
Your embassy will assist with issuing an Emergency Travel Document (ETD) or a temporary passport for you to return home or continue your travel.
Portugal-Issued Travel Documents
- Portuguese emergency or temporary passports are only for Portuguese citizens.
- Non-citizens must go through their own embassies or consulates for replacements.
Ask About EU Consular Assistance
If your country has no embassy Portugal,any other EU country’s embassy (e.g., Belgium or France) may provide help under EU law to get you home safely. But your primary support should come from your own embassy or its regional representative.
🛡️ Pro Tips
- Save embassy 24/7 emergency contact numbers before traveling.
- Keep scanned copies of your passport and visa in the cloud.
- Report losses promptly—most embassies require a police report.
- If your travel is imminent, contact your embassy by phone first, then visit in person